Reino Reis wishes everyone to be satisfied with their purchase from For any reason that you are not satisfied we would like to help you. Please note that we do not accept returns for Reino Reis products not purchased from

· Item(s) purchased from must be returned at the customers expense. All items must be unused condition, unwashed and with original tags attached in order to receive the refund.
· Item(s) must be returned within 14 days of the receipt.
· Item(s) purchased on sale and item(s) noted as “limited edition” cannot be returned for a refund.
· Item(s) must be returned with an complete return form with the explanation of return.
· Swimwear, underwear and jewelry cannot be returned for hygienic reasons.
· Note that we cannot refund the original shipping charges and sales taxes.
· Tracking code and proof of shipping must be saved in case of missing products.


Item(s) purchased on cannot be exchanged. If purchased item(s) are wanted in different color, size or a different style a new order must be placed.


Refund(s) will be issued in the original form of payment within 5 business days of the received return. In case that you have not received a refund. Please contact:


Returns are to be shipped via insured traceable shipping and in a secure package to the following address:

Reino Reis V.O.F.
Jacob van Lennepstraat 79-2
1053 HE Amsterdam
The Netherlands


Please get in touch!